Analyst – Digital (Web Publishing & Marketing Automation) - Deloitte Support Services India Private Limited

Come join our team of digital marketers. These professionals play a significant role in creating and updating content on Deloitte external website pages and design pages using HTML and CSS. We also support a range of firm-wide events. The team works closely with the business to plan, manage and execute prominent virtual and live campaigns. The team also works on Multiple channels with various stakeholders formulating the process, creation and delivery which are shared with a broad spectrum of clients.

Work you’ll do

Web

• Creating and updating of topic, article and solution pages (using AEM components)
• Customizing web pages using HTML functionality; HTML fragment maintenance and governance
• Analyzing and measuring stats – measuring webpage views across each month
• Presenting the data in a useable format to communicate and report back to the business
• Resolving day to day issues
• Liaising with stakeholders to develop adherence to policies and procedures and communicating these to site users
• Ensuring SEO best practices are incorporated in our webpages
• Performing Deloitte website maintenance activities and removing/archiving old content
• Understanding the new templates and developments from Global and introducing them in Australia with AU strategy and governance

Marketing Automation

• Supporting the business in implementing events and campaigns for strategic clients, service lines and industry groups across Australia;
• Database Management and carry out administration requirements on CRM/Marketing Automation platforms;
• Create email direct marketing templates and ensure the quality and timely output of marketing collateral;
• Provide key inputs to the stakeholders for the success of the campaign
• Execute A/B tests for email campaigns and landing pages to optimize performance;
• Create campaign flows and ensure compliance while executing email marketing campaigns and collecting data;
• Analyse campaign data and help drive the email list through organic efforts.

Work Location: Hyderabad

Shift Timings: 6.30 AM to 3.30 PM or 9.00 AM to 6.00 PM

The team

Our team provides exceptional client service and works to build long-term, mutually beneficial relationships. Our team members focus on what’s possible and guide clients to opportunities while taking into account their business culture, organizational structure, resources and capabilities.

Qualifications

Required:

• Bachelor’s degree
• A minimum of 0 to 2 years’ experience in Content Publishing, Email Marketing, Campaign Management
• Advanced knowledge in HTML, Excel, Google Analytics, Adobe Photoshop is a must
• Technical knowledge and experience in knowledge/content management systems
• Working experience of CRM platforms like (Salesforce, MS-Dynamics);
• Exposure to any email marketing tools/platforms (Eloqua, Marketo, Mailchimp etc.)

Preferred:

• Excellent verbal and written communication skills in English;
• Ability to work with stakeholders in a virtual setup;
• Able to multitask without forgoing attention to detail.

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their way, playing to their strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centred, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain an inclusive culture, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

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Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.